SavRx case study

SavRx
case study

TIMELINE
~1 year

INDUSTRY
Pharmaceutical

CLIENT
SavRx

Timeline

Mexicode has a network of seasoned IT professionals with deep expertise in their respective fields. When faced with a difficult IT challenge, our clients rely on us time and again because of the quality of our deliverables, and the lowest price point in the industry.

Mexicode’s first project involved the extensive modernization of a pharmaceutical company’s internal customer request processing portal. The client was impressed with the quality of our deliverables and quickly hired us for several additional projects.

One of the projects included the creation of a contemporary website with an intuitive user interface and cutting-edge design. Another project involved the complete redevelopment of a portal catering to our client’s administrators and suppliers. Our team seamlessly integrated the portal into the primary website.

About SavRx

First

Our client, SavRx, boasts a near six-decade-long presence in the US market, having garnered the unwavering trust of its clientele. SavRx specializes in mail-order services and is a preferred pharmaceutical product supplier.

Second

At the heart of the company’s values are the ideas of always striving to improve and keeping customers satisfied. SavRx is dedicated to offering adaptable, transparent, and economically beneficial solutions, thereby aiding its customers in navigating the dynamic pharmaceutical landscape.

Third

Committed to the well-being of its customers, the client ensures the delivery of excellent clinical practices and premium service. With unwavering enthusiasm, Mexicode’s team embarked on the project to assist SavRx in augmenting its customer base and aligning with the burgeoning healthcare sector’s evolving expectations. Our specialists spared no effort in rendering SavRx’s services more accessible to customers while markedly elevating the online communication user experience.

SavRx’s Expectations

When the client approached Mexicode, they sought an extension for their internal employee portal. The employees at SavRx needed improved tools for user and group management to streamline their work processes.

The client’s initial idea swiftly transformed into comprehensive projects, which entailed the development of tools and applications for the employee portal and the creation of a new website to provide an improved user experience.

Goals of the project

Mexicode’s team was entrusted with a multifaceted set of tasks. First, SavRx asked Mexicode to integrate new tools and applications into the SavRx employee portal. This internal portal is a proprietary system developed in-house by SavRx employees. Mexicode’s specialists had to delve into the intricacies of the existing codebase while meeting the client’s specific requirements.

Secondly, Mexicode‘s team closely collaborated with SavRx on a new website. The previous company website had an outdated visual design and lacked mobile optimization. Our team was asked to deliver a contemporary website with an intuitive user experience for diverse audiences.

Solutions

Mexicode’s team proposed and implemented a comprehensive suite of internal tools to fulfill SavRx’s goals.

Our specialists designed and developed a comprehensive suite of internal tools to assist SavRx employees in data processing, contact management, request handling, and report structuring. Mexicode’s solution streamlines and automates numerous processes, relieving employees from the time-consuming burden of manual data processing.

Furthermore, the new website was crafted using Joomla as the foundational platform. Leveraging this content management system, we ensured the website’s adaptability across multiple platforms, delivering an exceptional user experience while laying the groundwork for future scalability.

Results

Mexicode’s developers conducted a comprehensive analysis of the existing codebase for the SavRx employee portal and seamlessly integrated new tools. This improved portal empowers SavRx employees to efficiently manage their time and resources, ultimately enhancing the quality of customer service.

The new SavRx company website aligns with contemporary standards and boasts impressive visitor engagement metrics. It offers compatibility across various popular platforms and boasts a user-friendly interface, making it accessible to a broad audience.

Throughout the project, Mexicode’s team attentively accommodated all SavRx feedback and revisions, delivering a top-quality end product.

Client testimonial

“We’ve been using Mexicode to supplement our development staff to help with new projects in the nationwide mail-order pharmacy and prescription benefits industry. They were able to come in and learn our existing codebase and develop new tools and applications inside of it”.

They have been incredibly responsive to our requests and have done an excellent job of making changes quickly as the business dictates. Based on the quality of Mexicode’s deliverables and the lowest price point we’ve found in the industry, we can’t wait to work on additional projects with Mexicode in the future!

Mike Prokop

Vice President of IT and Operations

SavRx Prescription Services

Technologies used

In our SavRx projects, we employed the following technologies:

PHP
MySQL
HTML/CSS

JavaScript
jQuery

The choice of some of these solutions was motivated by the necessity to integrate new tools into the pre-existing codebase initially developed by SavRx.

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